Troubleshooting

Some problems you may experience with the BANG system can be easily solved, so we recommend taking some troubleshooting steps before reporting issues to your local office.

Before beginning any troubleshooting, please clear your brower’s cache. Your cache often holds old copies of website data, meaning you aren’t visiting the latest version of a website. Clearing your cache will allow you to visit the newest version of the BANG system and will eliminate many problems.

Clear Cache in Chrome:

Close BANG and all open Chrome tabs
Open new Chrome tab
At the top right of your screen click the Menu button
Click More Tools
Click Clear Browsing Data
Ensure Cached Images and Files is selected
Click Clear Data
Close the browser tab

Clear Cache in Firefox:

Close BANG and all open Firefox tabs
Open a new Firefox tab
Click on the Menu button
Click Options
Click Privacy & Security
Under Cookies and Site Data click Clear Data
Ensure Cached Web Content is selected
Click Clear
Close the browser tab

Unable to View all Jobs on Job Board

Unable to Book Session Appointment

Unable to Submit Session Report

Unable to View all Jobs on Job Board

Unable to Book Session Appointment

Unable to Submit Session Report

If you require further assistance with BANG, please contact your local office for support.